In the short term, the justice system can gain consistency by striving for standardization and by publishing the result of that effort. Broadly speaking, the court system resolves disputes by providing answers where the parties themselves cannot find them. It generates public trust by honouring arguments with new solutions, and this fundamental task must be supported by proportional and adequate use of technology, never reduced. In this sense, judicial organizations need to pay serious attention to their information technology policies to guarantee that justice is served.
Public guidelines for frequently occurring decisions can fulfil the need for consistency. Automating the guidelines can be a next step. Public guidelines can reduce the number of points in dispute, and perhaps even entire disputes, to be put before the judge. Thus, increasing consistency also shortens turnaround time.There is more to this than just implementing technology, however. Developing routines and public guidelines require active work on the part of the judges and their staff in the courts.Judiciaries need to be responsible for their own performance as administrators of justice.
Internet: <http://home.hccnet.nl> (adapted).
According to the text, public guidelines.
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